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An order confirmation notification is a message sent to customers to acknowledge receipt of their order and provide a summary of the purchase. This notification serves to reassure customers that their order has been successfully placed and to confirm the details of the transaction.
How to setup Order Confirmation Notification:
Body Variables:
- First Name: The given name of the customer placing the order.
- Last Name: The family name or surname of the customer placing the order.
- Full Name: The combined first and last name of the customer placing the order.
- Address: The delivery location provided by the customer for their order shipment.
- Order Id: A unique identifier assigned to the customer's order.
- Amount: The total monetary value of the customer's order.
- Order Status URL: A link where the customer can check the current status of their order.
- Line Items: The list of individual products or services included in the customer's order.
- Order Type: The payment method of the order, either Cash on Delivery (COD) or prepaid.
- Pin code: The postal code of the customer's delivery address.
- Email: The customer's email address used for order confirmation and updates.
- Phone Number: The customer's contact number for communication and order updates.
- Coupon Code: A code applied to the order to receive a discount.
- Discount Associated: The monetary value or percentage of the discount applied to the order.
- Created At: The date and time when the order was placed.
- Currency Code: The currency in which the order is transacted.
- Available Balance Points (e.g., 100): The total loyalty points available for the customer to redeem at the time of placing the order.
- Constant: A variable field where a piece of information can be added as needed.
Points to Note:
- If the dynamic image option is enabled, ensure you select the correct option between product image and variant image, as the image in the order confirmation message will be sent accordingly.
- Ensure “Address to be used” is selected as “shipping address” for a Shopify website and “billing address” for a WooCommerce website.
- If your brand does not allow COD orders, you can leave the order confirmation for COD unconfigured.
Frequently Asked Questions
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How to add the product image in an Order Confirmation notification?
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What is the difference between COD in order confirmation and COD confirmation?
Read all Notifications FAQs
In this article
- How to setup Order Confirmation Notification:
- Body Variables:
- Points to Note:
- How to add the product image in an Order Confirmation notification?
- What is the difference between COD in order confirmation and COD confirmation?
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