Carousel Templates

Carousel templates are a type of message format used in WhatsApp campaigns to deliver interactive and visually engaging content. They allow businesses to send a single text message accompanied by up to 10 carousel cards in a horizontally scrollable view. Each carousel card can include an image or video, a header, a body text, and buttons for quick actions.

How to create Carousel Template?

Components of a Carousel Template

Message Bubble:

This is the main text message that accompanies the carousel cards. It serves as an introduction or summary of the content presented in the carousel.
The message bubble text is the same for all cards in the carousel.

Card Header:

The header can be either an image or a video.
The header chosen for the first card will apply to all subsequent cards in the template.

Card Body:

This is the main content area of each card. It can include text that elaborates on the message or provides specific details related to the card's header.
According to Meta's guidelines, you should not include more than one line break after each sentence.

Buttons:

Each card can have buttons that allow users to take quick actions. There are two types of buttons:

Quick Reply Buttons: These buttons allow users to send a predefined message without typing.
Call to Action (CTA) Buttons: These buttons can prompt users to call a phone number or visit a website.

CTA buttons can have either a static URL or a dynamic URL:

Static URL: A fixed URL that cannot be changed once the template is submitted.
Dynamic URL: A URL that can be set when configuring the WhatsApp campaign, offering more flexibility.

Points to Note:

All the components of a carousel template such as message bubble, card header, card body and buttons are mandatory.
Card header selected in card 1 will be same for all the subsequent cards added.
There should not be more than 1 line break in each card body.
You can add either quick reply button or CTA button or a combination of both.
You need to add sample for media header, message bubble variables and card body variables for each of the cards added.
Make sure the sample media file size is not more than 4 mb.

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Frequently asked questions

How long does it take for a template to get approved?

Why are my templates getting rejected?

Not able submit the template, getting meta server error.

What should I add in the sample variables tab?

Unable to upload a media header(image/video) in templates.

Real all articles related to templates.

In this article:

How to create Carousel Template?
Components of a Carousel Template
Points to Note:

Standard Templates What are WhatsApp Template?Campaigns using Carousel template

How to create Carousel Template?

Components of a Carousel Template

Message Bubble:

This is the main text message that accompanies the carousel cards. It serves as an introduction or summary of the content presented in the carousel.
The message bubble text is the same for all cards in the carousel.

Card Header:

The header can be either an image or a video.
The header chosen for the first card will apply to all subsequent cards in the template.

Card Body:

This is the main content area of each card. It can include text that elaborates on the message or provides specific details related to the card's header.
According to Meta's guidelines, you should not include more than one line break after each sentence.

Buttons:

Each card can have buttons that allow users to take quick actions. There are two types of buttons:

Quick Reply Buttons: These buttons allow users to send a predefined message without typing.
Call to Action (CTA) Buttons: These buttons can prompt users to call a phone number or visit a website.

CTA buttons can have either a static URL or a dynamic URL:

Static URL: A fixed URL that cannot be changed once the template is submitted.
Dynamic URL: A URL that can be set when configuring the WhatsApp campaign, offering more flexibility.

Points to Note:

All the components of a carousel template such as message bubble, card header, card body and buttons are mandatory.

Card header selected in card 1 will be same for all the subsequent cards added.

There should not be more than 1 line break in each card body.

You can add either quick reply button or CTA button or a combination of both.

You need to add sample for media header, message bubble variables and card body variables for each of the cards added.

Make sure the sample media file size is not more than 4 mb.