Carousel templates are a type of message format used in WhatsApp campaigns to deliver interactive and visually engaging content. They allow businesses to send a single text message accompanied by up to 10 carousel cards in a horizontally scrollable view. Each carousel card can include an image or video, a header, a body text, and buttons for quick actions.

How to create Carousel Template?

Components of a Carousel Template

1. Message Bubble:
• This is the main text message that accompanies the carousel cards. It serves as an introduction or summary of the content presented in the carousel.
• The message bubble text is the same for all cards in the carousel.
2. Card Header:
• The header can be either an image or a video.
• The header chosen for the first card will apply to all subsequent cards in the template.
3. Card Body:
• This is the main content area of each card. It can include text that elaborates on the message or provides specific details related to the card's header.
• According to Meta's guidelines, you should not include more than one line break after each sentence.
4. Buttons:
• Each card can have buttons that allow users to take quick actions. There are two types of buttons:
• Quick Reply Buttons: These buttons allow users to send a predefined message without typing.
• Call to Action (CTA) Buttons: These buttons can prompt users to call a phone number or visit a website.
• CTA buttons can have either a static URL or a dynamic URL:
• Static URL: A fixed URL that cannot be changed once the template is submitted.
• Dynamic URL: A URL that can be set when configuring the WhatsApp campaign, offering more flexibility.

Points to Note:

• All the components of a carousel template such as message bubble, card header, card body and buttons are mandatory.
• Card header selected in card 1 will be same for all the subsequent cards added.
• There should not be more than 1 line break in each card body.
• You can add either quick reply button or CTA button or a combination of both.
• You need to add sample for media header, message bubble variables and card body variables for each of the cards added.
• Make sure the sample media file size is not more than 4 mb.

In this article:

• How to create Carousel Template?
• Components of a Carousel Template
• Points to Note:

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