All the customer responses in a flow can be populated to a Google Sheet.
- This will help in understanding how easy it is for the customer to go through the flow and where the drop offs are happening.
- It would also help in capturing the customers who have shown interest and initiated the flow.
How: Step-by-step guide
How to create a Google Sheet to upload? (Points to note)
- Open a Google Sheet on your browser.
- Ensure that there are no changes being made to the name of the Google Sheet i.e the name of the Sheet is “Sheet 1”
- The access is to be made general
- Click on share icon on the top right
- Hover below to general access
- Choose “Anyone with the link”. In the right you will get an option to choose the actions, select “Editor”
- Copy the sheet link and add the same in the “Google Sheet URL”
Points to Note:
- The Google Sheet should have General access with "anyone with the link" as editor
- Retain the Original sheet name “Sheet 1”
Frequently Asked Questions Read all Flow Builder FAQs
‣
How can I attach a Google Sheet to my Flow?
‣