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FREQUENTLY ASKED QUESTIONS (FAQs)
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Read all Flow Builder FAQs
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Read all Flow Builder FAQs

Notifications

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Why is my flow not being triggered?

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How can I attach a Google Sheet to my Flow?

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What is a trigger phrase in Flow Builder?

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How can I send products in Flow Builder?

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What is a Fallback Action?

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How can I connect a flow to a campaign I’m about to run?

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What data does the integrated Google Sheet capture?

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What are the end journey actions?

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Can I get customer responses filled in a sheet?

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How many trigger phrases can I add?

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Will a spelling mistake in the trigger phrase still trigger the flow?

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How to test the products/catalog in a flow?

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I want to connect a flow with Feedback Notification

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How to connect a flow with any notification?

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I can't find product recommendation in normal journey.

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Why is a Fallback message mandatory?