Smart automation with widget actions allows businesses to create targeted automations for customers who interact with specific widgets on their website, such as reward widgets or customer details pop-ups. This feature helps in retargeting customers based on their interactions with these widgets, ensuring timely and relevant follow-up communications. By setting up conditions and triggers based on widget actions, businesses can enhance customer engagement, improve conversion rates, and provide a personalized experience, thereby driving customer satisfaction and loyalty.
Note: The automation only works for BusinessOnBot widgets, such as the reward widget and customer details pop-up, if they are enabled on your website.