What is loyalty ?
The loyalty feature is one of the most successful programs for boosting sales to brands, and it has also been shown to encourage customers to choose their brand over competitors and return to your e-commerce store often.
Watch a tutorial on how to setup loyalty
Points to note:
- Regularly analyze and update the list of customers participating in your loyalty program to ensure its effectiveness.
- You can also setup your custom message for any of the cases if needed.
- Review the history tab at the bottom of the analytics page to check the records of loyalty points added.
- There are a lot of phrases that the bot understand related to the panel for example - “My Points”
Frequently asked questions
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How to redeem the loyalty points?
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Can I delete Loyalty points for a customer?
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How can I manually add Loyalty points?