Smart Automation With Notification Event

Smart Automation allows users to send automated messages on WhatsApp based on specific conditions. The notification events act as triggers for the automation to run. For example, if the order confirmation event is selected, the automation will execute based on order confirmation events. Other triggers include fulfillment, order cancellation, order delivery, return or exchange, and abandoned cart notifications.

Notifications Events:

• Order Confirmation: Automation will run based on order confirmation events.
• Fulfillment: Automation will run based on fulfillment events.
• Order Cancellation: Automation will run based on order cancellation events.
• Order Delivery: Automation will run based on order delivery events.
• Return or Exchange: Automation will run based on return or exchange events.
• Abandoned Cart: Automation will run based on abandoned cart events.

How to create smart automation with notification events:

Secondary Conditions Under “Placed an order”:

• No. of Orders: It allows you to set automation conditions based on the number of orders a customer has placed.
• Average Order Value: It allows you to set automation conditions based on the average value of a customer's orders.
• Life Time Value: It allows you to set automation conditions based on the total lifetime spend of a customer.
• Order Value: It allows you to set automation conditions based on the value of individual orders placed by a customer.
• Shopify User Tags: It allows you to set automation conditions based on tags assigned to a customer's Shopify user profile.
• Shopify Order Tags: It allows you to set automation conditions based on tags assigned to a customer's Shopify orders.
• Mode of Payment: It allows you to set automation conditions based on the payment method used by the customer.
• Discount Code: It allows you to set automation conditions based on the discount codes applied by the customer.
• Products: It allows you to set automation conditions based on specific products purchased by the customer.
• Collections: It allows you to set automation conditions based on the product collections from which a customer has purchased.

In this Article

• Notifications Events:
• How to create smart automation with notification events:
• Secondary Conditions Under “Placed an order”:
• What is the difference between Notifications and Smart Automation?
• What are the trigger options available in Smart Automation?

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