[Enhancements] Website Popup

Problem Statement

Many of our E-Commerce D2C brands using Shopify have expressed a need to easily access and manage the contact details collected through website popups, specifically the phone numbers entered by customers. Additionally, Woo-Commerce brands have found the process of enabling or disabling their website popups cumbersome, as the option was previously located outside the configuration settings. Additionally, the form configurations lacked clarity, with validations sometimes going unnoticed.

Furthermore, the configuration form's design was not as intuitive and visually appealing as it could be, leading to potential confusion and reduced user efficiency. Here’s how it used to look before:

Enhancements

We have made a series of improvements to the Website Popup Configurations Module based on this feedback:

1. Download Contacts Feature for Shopify Brands:
• Shopify brands can now easily download a list of all the contacts who entered their phone numbers in the website popup. This allows brands to leverage customer data more effectively for marketing campaigns and customer outreach.
2. Decoupled Popup Toggle from Form Configuration:
• The toggle to enable or disable the website popup for Woo-Commerce & Shopify brands is no longer tied to the form configuration. This decoupling allows for more flexible popup management, simplifying the process and improving usability.
3. Sectioned Configurations for Popup Pages:
• To improve navigation and usability, we’ve introduced sections within the popup configuration settings. Each section now addresses specific aspects of popup configuration (e.g., popup design, triggers, page configurations), making it easier to find and manage the settings relevant to each page.
4. Improved Configuration Form:
• Several design enhancements have been made to the popup configuration form, making it cleaner and more intuitive. These changes aim to streamline the user experience for setting up and customizing website popups.
5. Prominent Configuration Validations:
• We’ve made configuration validations more visible and accessible. With clearer alerts and prompts, brands will now easily identify any configuration issues or errors, helping to ensure a smooth setup process and preventing misconfigurations.

FAQs

1. How do I download the list of contacts who entered their phone numbers?
• For Shopify brands, you can now find a Download Contacts button within the popup configuration settings. Click this button to export the list of all contacts who have entered their phone numbers into the website popup.
2. Where can I find the toggle to enable/disable the popup for Woo-Commerce brands?
• The toggle is now located within the popup configuration settings. Simply navigate to the configuration settings of your website popup, and you’ll see the toggle to enable or disable it.
3. What does "Sectioned Configurations for Popup Pages" mean?
• We’ve organized the popup configurations into sections. These sections allow you to focus on specific areas (e.g., popup design, triggers, page configurations) without getting overwhelmed by too many settings at once.
4. What improvements were made to the configuration form?
• We’ve redesigned the configuration form with a focus on better usability and aesthetics. The layout is now more intuitive, with clearer labels and more organized sections, making it easier to navigate and set up your website popups.
5. What are configuration validations, and how are they more prominent now?
• Configuration validations ensure that all necessary fields are correctly set up before you can activate the popup. We’ve made these validations more prominent with clear messages and accessible placement, ensuring you don’t miss any critical setup steps.
6. Will these changes affect the current setup of my website popups?
• No, these enhancements are designed to improve your experience without disrupting your current setup. Your existing website popups will continue to function as before, with the added benefit of these new features.