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Read all Bot Configuration FAQs

Bot Configuration

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How to edit my products?

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Why should I upload my catalog to FBM?

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Why are there a lot of errors in my catalog?

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How do I add Shipping charges?

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How do I edit the product categories?

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How do I take an export of my catalog?

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What is the difference between Fast checkout and Standard Checkout?

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Can I have different shipping charges for different states?

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Will my Shopify Coupons reflect on BusinessOnBot?

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At what time does my Catalog Sync take place?

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What is the difference between Welcome message and Menu Message?

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What is Bot CSAT?

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Product details haven't been updated on the dashboard.

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New products are not appearing on Bob Dashboard.

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How do I change the welcome message?

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How do I change the Menu message?

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What does the feature of Unsubscribe on the dashboard do?

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How do I download the Bot CSAT report?

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Why are there three addresses during checkout?

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How to set COD charges?

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How can we set different price slabs for prepaid order?

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How to create a coupon code on dashboard?

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Where can I find my Collection ID?

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What is Google Product ID. Why is it needed?

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I do not want Shipping Charges after ₹1000

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Which Bot reminder will be sent if the customer has added to cart and made it to checkout?

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What is the difference between Checkout flow and Payment flow?

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The product prices from my website are not updated to the bot

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The updates I have made to my Product Arrangement Sheet are not being reflected on WhatsApp

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