I can’t upload any media while creating campaigns

If you are unable to upload any media during the creation of a campaign, please note the following points:

1. Images should be less than 5MB.
2. Images should in either JPEG or PNG format.
3. Videos should be in mp4 format and be less than 15MB. The recommended resolution is 940 x 500 pixels.

Note: Images taller than 1.91:1 aspect ratio are cropped vertically. To communicate the crux in such images, plan to present the most important information at the center of the image.