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Frequently Asked Questions

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Can I use multiple Instagram accounts in the same dashboard?

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Where do I see my Instagram DMs?

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I'm not receiving Instagram messages after completing the integration.

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How can I reply to Instagram comments?

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Why are Ice-breakers no longer visible?

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What happens if a customer doesn't choose an Ice-breaker?

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How can I reply to Instagram DMs?

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I'm not able to see my Instagram page while going through the integration.

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Will my WhatsApp chats and Instagram chats be segregated?

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What happens when customers reply during Non-Working hours on Instagram.

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Can I configure an automated comment reply for Instagram comments?

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Are there analytics for Instagram?

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What type of analytics can I find for Instagram?

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